About Us

INDEPENDANT. NEUTRAL. CONFIDENTIAL

Mediation offers parties an opportunity to resolve disputes outside of the adversarial court process. It is a confidential, flexible, and cost-effective approach that allows those involved to retain control over both the process and the outcome.

We are a professional mediation service committed to assisting parties in resolving disputes through constructive dialogue, mutual understanding, and voluntary agreement. Our practice is grounded in the principles of facilitative mediation, where parties retain control over both the process and the outcome.

As independent third parties, our accredited mediators do not take sides, make findings, or impose solutions. Instead, we guide discussions in a structured and respectful manner, enabling parties to identify underlying interests, clarify issues, and explore practical options for resolution.

Team

OUR MEDIATORS

Darran Ross Ledden

Location for Mediation: Johannesburg

Primary Mediation Service Offering

Commercial, Civil, Employment and general disputes

Expertise

I have been practicing as an attorney for more than five years and been in the employment law arena for approximately 30 years and I have conducted matters in South Africa, various African countries as well as the UK. I have extensive experience is resolving conflicts and I am a regular participant in the CCMA and Bargaining councils which requires skill, patience and creativity to ensure that a resolution can be found. I am an admitted attorney, accredited mediator and a skilled facilitator.

Qualifications

B.Proc Admitted Attorney Post Graduate Diploma in International Commercial Law and Practice from Edinburgh University Completed the UCT/MiM Mediator training course.

Darran Ledden

Lisa Robinson

Location for Mediation: Johannesburg

Primary Mediation Service Offering

Labour Law Mediation, Commercial, Civil and general disputes

Expertise

I have over 15 years of extensive experience in all aspects of Labour Law, with a strong focus on dispute resolution and employee–employer relations. My expertise includes handling matters related to wage disputes, unfair dismissals, unfair discrimination, unfair labour practices, and constructive dismissal cases. Over the course of my career, I have successfully dealt with a wide range of complex workplace disputes, consistently applying sound legal principles, fairness, and practical solutions. This experience has equipped me with the necessary skills to mediate effectively, ensuring balanced and equitable outcomes for all parties involved.

Qualifications

Bachelor of Laws (LLB), Completed the UCT/MiM Mediator training course

Lisa Robinson Crop

OUR MEDIATION PHILOSOPHY

We believe that effective dispute resolution begins with listening. Our facilitative approach focuses on:

Private Mediation

Encouraging open and respectful communication

Confidential information

Creating a safe, confidential, and without-prejudice environment

Engage

Empowering parties to participate actively in shaping outcomes

Decision making

Supporting informed, voluntary decision-making

By managing the process rather than the content of discussions, our mediators help parties move from conflict to collaboration.

PRIVATE AND COURT-ANNEXED MEDIATION

Private Mediation

Private Mediation offers a flexible, cost-effective alternative to litigation, allowing parties to resolve disputes on their own terms.

Court-Annexed Mediation

Court-Annexed Mediation is conducted in accordance with applicable court rules and procedures, providing an opportunity for early resolution within the formal justice system.

In both settings, confidentiality and procedural fairness remain central to our practice.

OUR COMMITMENT TO NEUTRALITY AND ETHICS

We are committed to the highest standards of professionalism, neutrality, and ethical conduct. Each mediation is conducted with:

  • Independence from the parties
  • Impartial facilitation
  • Respect for diversity, dignity, and fairness
  • Strict confidentiality

Our mediators adhere to recognised mediation standards and codes of conduct to ensure integrity and trust throughout the process.

Ethics

WHO WE ASSIST

We assist individuals, businesses, organisations, and legal practitioners in resolving a wide range of disputes, including:

Disputes 2

Employment and workplace disputes

Contracts 3

Commercial and contractual matters

Family2

Family and interpersonal conflicts

Disputes 3

Community and civil disputes

Our Purpose

Our purpose is to provide a structured space where disputes can be addressed constructively, relationships preserved where possible, and outcomes achieved that are practical, durable, and mutually acceptable.

Moving Forward

Mediation is not about winning or losing — it is about finding a way forward.

If you would like to learn more about our mediation services or discuss whether mediation is suitable for your matter, we invite you to contact us.

Dispute Resolution
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